Questions people ask first.
Straight answers about all-in pricing, care and what to expect.
Pricing and billing
What does the all-in price include?
Your medication, shipping, the clinical consult and unlimited provider visits. There is no separate membership fee and no separate medication charge. Labs aren’t part of our normal protocol. If your clinician requires labs, they are billed separately and are not included in your all-in price.
Are there any other fees?
No membership, shipping or visit fees. You see one price before checkout and that is what you pay each billing period. The only possible extra is labs, which aren’t part of our normal protocol and are billed separately only if your clinician requires them. If your clinician decides medication isn’t right for you, you aren’t charged for that billing period.
How often am I billed?
Every 4 weeks (28 days) on 4-week plans, which is 13 times a year, not 12. Menopause and skincare are billed every 12 weeks (3 four-week cycles at a time). GLP-1 weight care also offers 12-, 24- and 52-week plans, billed once, up front, for the whole period, and medication still ships every 4 weeks. Your billing date and amount show before checkout and on every renewal notice.
Can I save with a longer plan?
Yes. GLP-1 weight care offers 12-, 24- and 52-week plans at a lower price per 4 weeks, billed up front for the whole period. Medication still ships every four weeks.
Can I cancel?
Yes, any time from your account. If medication for a billing period has already been ordered, that period can’t be refunded; otherwise you can request a refund.
When can I start?
Orsavi opens on December 1, 2026. Until then, start buttons add you to the waitlist and we email you when your visit is ready.
Getting care
Who are the clinicians?
Licensed clinicians of our telehealth partner’s affiliated or contracted medical groups, licensed in your state. They make every clinical decision.
Which pharmacy fills my prescription?
A licensed U.S. pharmacy, named in your order confirmation and on your label. Compounded medications come only from licensed 503A pharmacies.
Is my information private?
Health information is handled under HIPAA by the medical group and its business associates. Orsavi never puts health information in web addresses or ad tracking.
Do you take insurance?
Orsavi is self-pay. You can use an HSA or FSA card where your plan allows.
GLP-1 medication
Who is eligible?
Generally adults with a BMI of 30 or more, or 27 or more with a weight-related condition such as high blood pressure, type 2 diabetes or high cholesterol. Your clinician considers your full history.
Is compounded medication the same as Wegovy® or Zepbound®?
No. Compounded semaglutide and tirzepatide are not FDA-approved and are not the same as any brand-name product. They are prescribed only when your clinician documents a patient-specific medical need.
How much weight will I lose?
Results vary a lot from person to person and depend on your health, dose and habits. Your clinician will talk through what to expect for you.
Menopause care
Is hormone therapy right for me?
For many women under 60 or within 10 years of menopause, the benefits for symptoms outweigh the risks. It isn’t right for everyone, so your clinician reviews your personal and family history first.
Do I need blood tests to start HRT?
Usually not required: for most women and individuals experiencing menopausal symptoms (like hot flashes, night sweats or sleep issues), blood tests are not routinely needed to start HRT. Menopause is typically diagnosed clinically based on your age and symptoms rather than lab numbers. If your clinician does require labs, they are billed separately and are not included in your all-in price.
What if I can’t take hormones?
Your clinician can discuss non-hormone prescription options such as paroxetine or desvenlafaxine.
Still have a question?
Email care@getorsavi.com and a real person will reply within one business day.